SmartCall V 1.1 is laced with the following features.
- Incoming calls & outgoing calls.
- Missed call alerts.
- Contact management: Customers and employees.
- Notetaker.
- Auto-population of customer service history if the customer calls in with the listed number with SmartServ.
- Call recordings and voicemails.
- Soft Dialer.
- Custom call disposition flags.
- Custom greeting notes.
- Complete access to SmartServ or any software opened on the computer while being on the call with customers.
Requirement: This extension requires smartserv.io paid account. Contact [email protected] for more information.