I first connected with Jam via TikTok a year or two ago and it stood out amongst a sea of tools to make testing and debugging more efficient, it felt like one that would provide real value. I was right. I began using it myself before introducing it to the wider QA team. From there, I received recognition from a developer for including it in my bug reports and from there it cascaded and was adopted by more developers and QA and is now used across multiple lines of businesses and cross functional teams including our customer support. I'm not sure half of the company users even know I'm the one who introduced the tool but it brings me joy to see how widely it's been adopted. Jam's instant replay is the one feature I use daily and one of the contributions I'm most proud of seeing how helpful it's been to the company. The Jam team has been a pleasure to work with and it gets better and better with each feature release.

Sem duvidas a melhor extensão para gravar bugs, pra quem trabalha com desenvolvimento web essa extensão é tipo a invenção da roda. Basta pedir para o usuário colocar pra gravar e reproduzir o problema que o video já vem com os logs de erro do console

I have been using this extension for quite some time now, and I have found that it is effective in ensuring that reports sent to others and Jam themselves are resolved promptly. However, it is crucial to provide video evidence of the issue to support your claim, as the extension operates similarly. Without context and proof, it is hard to diagnose an issue the same way the extension works and makes it possible for others to understand your issues.

Horribly bad, after several uses I'm unable to load jam anymore

I love the extension but I did notice that I get a message in Google Meet when this extension is active. If I disable this extension the message goes away. It doesn't seem to actually cause any problems but obviously it is doing something in the background that Google Meet doesn't like. "You have extensions installed that may affect the quality of your call"

I love it, its simple and easy to use but comprehensive, I've been trying to get my team to use it and have some adopters of it! Makes it easy to showcase my work as well just need to figure out how to turn the headset on.

I love the app but it crushes a lot, Sometimes I need to uninstall it and lose some work. I hope they really fix it.

Greate extension with severe bug causing it to crash constantly, been unable to use it smoothly for months. This has effected everyone on my team accross multiple devices and browsers. after install, it runs once, followed by crashing with the "😩" emoji. The only way i can get it to work again after a single use (or sometimes not use) is to uninstall, go back to the web store, and install again. Painful!

free and helpful for me to send some bugs to developer and make them easier to fixed bug

Free and helpful, love it. Also loving the charity you are donating to, good job.

Been using Jam for the last year or so - tickets are getting closed faster due to more concrete information is delivered straight to github and our team of developers. It's also ligtened the amount of work it takes for the support team to create a fulfilling issue report and minimizing the amount of additional communication needed after the issue is sent. So thanks to Jam we're way more efficient in this department.

It's good application and really easy to use. I hope you can add these features: • Full page screenshot • When I already click a menu or tooltip, and click at your screenshot button, the menu or tooltip is disappear so I can't use you application. I need to screenshot manually. • Please add upload button to add screenshot from our library Thank you so much.

Very easy to use, even for people who are not familiar with it. For example, if you ask a client to submit a bug report, they can do it effortlessly. I highly recommend this product to everyone.

Bug reporting is made a breeze with this product. It provides all the technical details we need, making it a fantastic tool for reporting bugs. We absolutely love it!

As an QA engineer I can dependent on bug finding and easily shared with developer without maintained all Software & hardware attributes in Bug tracking tools

One of the best tools QA engineer can have. It really makes bug reporting so much easier and simpler. Definitely recommend it to everyone.

As an SQA engineer, I’m always on the lookout for tools that streamline bug reporting, and Jam does exactly that. This Chrome extension makes capturing, annotating, and sharing bug reports incredibly fast and efficient.

Amazing

Excellent :)

Easy to use. It is very helpful in reporting bugs and analyzing them

Great product to report bugs with all the tech details, we love it! If you work in web development, QA, BA, PO or PM, this extension can save you a ton of time. Its ease of use and automation make it a must-try.

Jam has been an important tool in our daily work. It helps me to report issues quickly and record the screen to report any problem.

Excellent plug in for bug escalation. Love it's most recent update

I've never written a review for a Chrome plugin but I love this tool. Great for reporting bugs or issues experienced on screen. Simple integration with Jira. Love it.

This extension is of great help in communicating bugs! Both the 'Record tab' and 'Record desktop' options are helpful! I just hope they'd also have a Firefox add on! Just saying!

Jam is an excellent tool for creating quick and efficient visual bug reports. It simplifies communication and saves time during the testing process!

An invaluable tool for developers, capturing browser sessions, console logs, and network data to help diagnose issues accurately. It streamlines debugging by providing essential context in one place, making collaboration easier and speeding up issue resolution. A must-have for efficient and effective troubleshooting!

Very Nice tool to use . Excellent experience with this tool.

Excellent :)

Simple, functional and awesome extension. Recommend this to any tester.

I've been using Jam for a long time and it's very helpful for every field.I hope Jam will do these type of wonders again and again in future!

I have been using jam for a while now and I can say that its a brilliant tool for QA and development team. It helps convey the things easily. Thank jam team for building this product!

It is the best tool to take Videos and Screenshot. Amazing experience with this tool.

The tool is the best. Bugs are easily to be detected by the console provided in recording, and help the dev team a lot by this. Thank you!

best tool ever, now we need to teach the devs to properly explore the areas of JAM. best thing ever 5/5

I only learned about Jam today, and I used it immediately after installing. I'm not a developer, but the JamGPT feature helped me understand and resolve my issue by myself. Awesome!

This is really good, saves lot of time and easy to use and share the issues with my team.

Jam is amazing.

This is my first time leaving a comment for an extension. I installed JAM today and absolutely fell in love with it. I couldn't wait to share my heartfelt appreciation and thank the creators. As a software tester, this extension is a game-changer for me. It saves comprehensive information with a single link and perfectly conveys my explanations to developers.

Harika

This tool help us a lot to have better communication with our developer team. They can easily replicate the issue and solve the problem faster. Thanks!

Reliable, quick and easy bug reporting. Very useful specially at times of delivery and releases.

Useful for bug reporting & can send bugs to the developer to understand the error for developer

They now require an account to use this extension. Removed. No stars as I feel this is bait and switch.

Funcionando bem! Mas tem um bug ocorrendo no "Opera One", onde as vezes o app trava e não salva ou registra a gravação. Outro ponto é uma sugestão de melhoria, para o app ter a opção de filtrar pode datas ou descrição e também poder selecionar vários de um filtro ou todos da pasta para poderem serem excluídos.