The seamless, easy-to-use authentication and passwordless authorization in JC GO has spared me a lot of gray hair, and as an IT professional, that’s a big win.

JumpCloud GO made passwordless security work for us. Very easy for end users.

Enhanced productivity from the Get Go. Timesaver, no hindrance, feels secure and up to date.

A great approach to passwordless login.

JumpCloud Go changed the way I work. If I go on a quick break and return to my desk - I don't have to type my complex password to authenticate back in. The certificate based passwordless experience increases security and streamlined my day-to-day.

Makes me productive from the Get Go. Timesaver, zero friction, I know that I'm secure and up to date.

Love how easy this app is to use. Logging in is effortless, and the push notifications are straightforward and hard to miss.

After a few weeks of JC Go I wonder how I ever operated without it. Passwordless access to everything I need at the push of a button, all while taking security to a whole new level - it's the kind of functionality that makes an immediate and lasting impact on productivity.

This really makes everything we do easy. Simple and works every time. I do NOT miss entering passwords dozens of times a day :) this app is a real game-changer.

Awesome passwordless experience. JumpCloud Go is super amazing product to access work apps.

Loved the seamless authentication part. The feeling of managing fewer passwords is just awesome.

Super Helpful and Easy to Adopt! I'd never used a dedicated tool like this before, but it immediately proved to be an essential part of my daily workflow

Painless navigation between apps. Work life becomes a bit easy

It is among the most innovative product I have experienced that seamlessly enables passwordless logins and reduces dependencies on entering your email, password, and MFA every time you access your resources.

Good enough

JumpCloud Go is almost life changing at work. Being able to login passwordlessly virtually everywhere and increase security at the same time is magical.

Really easy to sign into everything I need to get work done.

Makes signing into my apps super easy and painless.

I have the extension connected to my phone. Every time I access a username, password, or anything in the extension, I am forced to approve it on my phone. This is untenable.

bad

This extension uninstalls itself every single week.

Does not work. We're a JumpCloud customer, and the extension will not work at all. It fails to register the browser/device, reliably, over many attempts. Advice from support is "uninstall browser and reinstall browser" which.... no. Fix your extension.

We really need shortcut support for the extension. Specifically a shortcut to open an application such as cmd + shift + o, then begin typing "slack", then hit enter to just launch the application

On Ubuntu 24 the extension refuses to connect with the Ubuntu JPM Desktop app. As a user I expect feature parity between Windows, macOS, and Linux.

Esta extension genera muchisimos procesos en mi computadora "JumpCloudGo-Chrome" ocasionando que se quede sin memoria y sea necesario reiniciar. No lo recomiendo

Autofill does not work and request approval on every password use.

Feb 2025 and it STILL doesn't work! This is by far the worst password manager I have ever used. If your organization is moving to this ring all the alarms that you can. 1. Autofill is broken. I have it enabled it just doesn't do anything. 2. You can not update your passwords easily. - Rarely I can update with the extension automatically when updating a password via the site's web form - That usually fails so I try it in the extension directly - If that fails, which is often, I try it with the companion app - When that fails, which is often, I have to fully restart the companion app and even that is not consistent. 3. It requires a companion app on your desktop itself, a companion app that can't do its one job somehow. 4. The companion app is Intel based, while the rest of jumpcloud and Apple themselves have moved on to ARM. Just why? 5. It locks up a non-trivial amount of websites. 1 in 4 easily. I am using an M3 Pro MAX and it makes the machine sluggish, disrupts my workflow, and in general is something else I have to fight throughout the day when I just want to get work done. My colleagues with older machines have it much worse than me, and I do not have it good. Run away! You will either have to suffer in silence or break your organization's password policy just to get work done. Not a good look for a paid product!

This Extension Now works As Of January 2025. I have only used it for less than a day, but I have see no issues or any reason this is any different than LastPass. Honestly. So Far, The UI is far less intrusive than LastPass. I will try to update this review after a month.

Doesn't function as intended, have the desktop app setup and I can't connect the extension. It's an absolute trainwreck of a program, total trash.

I gave another star to make it two stars like Adrian Muresan

The only reason I gave two stars is that in my country when we offer flowers to the dead, they are given in even numbers.

Every day feels like playing roulette to see if the extension works or not that day.

The worst performing extension in browser ever. I'd rather write passwords on a sheet of paper and write them by hand every time.

guys, you have to fix this its bringing down my entire browser

Contains corrupted data that make any attempt to use the SSO lead to a blank page. As my chrome is managed by my organization, I can’t clear it, and can’t access to any service. As a result I can only access to any SSO service only on incognito mode where that extension is disabled after reloging from there. That’s not a single sign on, that’s a sign on a buggy service on every window you open.

The brave browser extension cannot communicate with the desktop app. Also, terrible experience in other browsers where it does work.

Unable to connect to desktop app since update. Not working.

This is the worst software I've seen in 40 years. It taints the reputation of your main product. I'm completely disabled this morning due to an update.

Need a way to support password or PIN. Let the administrator choose.

Everytime I visit stackoverflow it gives me a "generate password" popup even though there is no password form on the page. There is no way to disable this popup in the settings.

Broken. The UI won't even open when you click on it. Always buggy to the point of breaking, like it's doing right now. I'm a little surprised how much Jumpcloud doesn't care about it's customers or addressing these reviews and concerns on their product. What happened to QA?

I love JumpCloud and ALMOST everything they do. The Password Manager is the "Ford Pinto" of their product offerings. I'm using the free level, otherwise I wouldn't use it at all. At free, it's still too expensive. You have to work so hard to get your information and, in the instance of payment cards, once you get the card number, it closes, then you have to go hunt for it again to get the CVV, and if you forgot the expiration date, well, go through the pain again. It has potential, but right now it seriously fails to capitalize on the skills and abilities of the JumpCloud expertise and experience.

Overall JumpCloud has been very good with the notable exception of their password manager (PWM) application. Frankly the experience with PWM has been ridden with bugs and software that simply does not work well. For example, sharing credentials to groups often fails to work, password updates don't sync between devices, the app crashes frequently, etc.. JumpCloud clearly brought this product to market too early IMO and needs to revisit this decision and make this product work much better. Coming from BitWarden, this was a huge downgrade.

This was updated and it sucks now. Luckily the Desktop app is still the old version. Now all the icons are the same color so it's more of an indistinguishable mess, if i opened it before it was able to know what page i was on and show me the possible login info for that page, now i have to look for it when i open it since it just shows me all the passwords i have saved. Both design and functionality updates made this worse, essentially they decided, if it ain't broke we'll break it.

Avid Jumpcloud fan. Switched because of the lastpass breach. This, frankly, is terrible. Have been trying to work with support to resolve our issues, but they seem both reluctant to accept there are issues, and reluctant to proactively do anything about it. In short, the popup dialog that appears on the UN/Password fields is unstable (i.e., we have multiple users that have it flashing on and off, and are unable to click on it). The user experience in frankly a disaster. 100% of our team, disapprove of the app. We are considering moving to another platform now again, because Jumpcloud are not making progress in our view. Be very carful about backups, and having multiple clients installed. The way its designed, there is no backup copy of your passwords in the cloud. The system relies on you managing backups, and having multiple installations. If you dont have backups, and you loose a device, your passwords are gone.