One of those things where you're like "why hasn't anyone made this" - and then you google it - and someone's made it.
Helps a lot even if you don't know much about how to structure a bug report
Great to capture info that I normally wouldn't easily have access to. Minimally use but great for the convenience.
Dummi has helped our QA team to send easy to understand and detailed reports to our developers. its easier to report bugs, and easier to fix them with Dummi. Great tool.
Using Dummi has transformed the way our team handles bug reporting and issue resolution. It has significantly cut down the time spent identifying and reproducing bugs, allowing us to quickly address customer issues. The reports it generates are detailed and intuitive, which helps our developers focus on the right areas without wasting time. It’s become an indispensable tool for our team, and I highly recommend it for anyone looking to streamline their support and development process.
As a product owner Dummi has helped us to easily triage reported issues. Issues reported as a "Bug" can often be attributed down to feature design or user training/education. With the use of Dummi the support team have been able to reduce the number of tickets requiring developer input. The back and fourth to clearly communicate what the customer experienced is simply not needed anymore with Dummi.
Incredibly easy to use and intuitive software. The report Dummi provides clearly identifies bugs and helps our team address them at pace. It's made a huge difference to team productivity.
The reports generated by Dummi are so detailed, I can dive right into fixing the issue without needing to gather extra information. It’s become an essential part of my toolkit.
Great for quickly reporting user issues to team! Definitely recommend, made the bug reporting process so much quicker, specially when I have to reproduce an issue on the live software. Totally a time-saver and free version is comprehensive.
Dummi has increased our support team's ability to handle customer support significantly. We used to have a support team of four which has now been reduced to one! That support team member has been tackling more support requests than before too. It's allowed other support team members to step into other roles in the business which has been an fantastic additional benefit. The screen capture feature is incredibly useful and it's made the communication between our developers and support team much stronger. I'm excited to see how Dummi progresses to save us even more time and money
I don't test software all the time, but have come across this tool for speeding up the process when I do, and it has not let me know. Easy to use and super simple to get started.
No more lengthy emails or extended meetings just to recreate bug scenarios. This tool makes our job much easier! I highly recommend it for large development teams, especially those with QA or QC processes in place.
The instant bug reports are clear and detailed, making it easy for everyone to stay on the same page. Between my product team and our developers, there's no more communication or language barriers that you find through traditional bug reporting. This tool has significantly reduced the time it takes to triage and resolve bugs, making it a staple in our every day workflow.
Gone are the days of needing to manually annotate screenshots, video recordings, copying network requests, and going back and fourth with engineers. Since switching to Dummi, our wider team has been able to quickly capture detailed bug reports with everything the engineers and testers need. Dummi has been particularly useful for reporting on those tricky to reproduce bugs by capturing a report as soon as a bug is noticed. Love it!
Improves Collaboration Across Teams! As a designer, having a tool like Dummi has improved collaboration with our developers. Having a visual representation of the problem with the video replay makes it easy to identify and fix design-related issues. It’s made our entire process much smoother.
Dummi has streamlined communication between our product and dev teams! The instant bug reports are clear and concise, making it easier to prioritize and resolve issues. I also don't need to worry about missing any technical info the devs might need or having to reproduct the bug multiple times.
Dummi has exceeded expectations. The extension has streamlined our bug reporting, providing detailed insights that help us address issues faster. It’s a powerful but simple tool that’s made a significant impact on our efficiency, making my job as the CTO easier at times.
Dummi has made keeping track of bugs and issues so much easier since I can quickly share relevant information with the team and I don't need to worry that details are misunderstood. Clients who have used it to submit a bug say it's significantly faster than writing a detailed bug report, which is a win-win for us! Integrating Dummi has given precious time back to our team so we can focus on great outcomes rather than gathering so much information. We've also had exceptional support from the Dummi team who work to ensure you have a seamless experience.
The replays make it so much easier to understand and fix issues quickly, specially when they are sent to you. Would recommend it to fellow developers!
Simplifies the Debugging Process Dummi has drastically simplified my debugging process. The technical info on the bug reports are comprehensive, and the replay feature helps me catch details I might have missed otherwise.
I'm a bit biased as I am part of the founding team who built the app, but we're super excited to bring this to market and hope to help many product owners and QA testers build awesome software products! We're passionate about product-led companies and are excited to hear your feedback on the product. Lots of love, the Dummi team.