I want to give this extension a higher grade but it tries to encrypt all of my emails even though i turn it off which makes it frustrating. Hopefully yhis can be resolved soon so I can give it the 5 stars it deserves otherwise I will have to try another extension that can do this more effectively.

Really bad plugin, especially when compared to Virtru for Gmail. Biggest issues: 1) Ruins the search functionality of Gdrive, even if you type out the full name of the file. Doesn't matter if the file is encrypted or not. Requires me to disable the plugin when not using so I can search normally. 2) Often says "you do not have permission to encrypt or decrypt this file" in folders that I am a content manager, which means I should definitely have permission. This happens in folders I've been able to access encrypted files from in the past.

When I first download the Chrome extension, it works great, but after a day when I reopen my Gmail, Virtru is not active even though it shows up in my Chrome extensions list. Each time I want to use it, I have to uninstall and reinstall the extension. This is very frustrating.

Appears to work, I sent a "Secured" email to someone who didn't have the extension installed in their browser. Responding to my secured email didn't appear to be too onerous of a process for my recipient. My only question is: who controls the encryption keys? Is this an asynchronous encryption process using on-the-fly public/private encryption key generation? I guess that I need to go to the Virtru website and learn how this works.

Caused my emails to be marked as SPAM in Google Email Server scoring algorithm. Super frustrating. Otherwise, easy to use encryption tool that I had been using for a few years.

Super easy to use extension that doesn't clash with any of my existing extensions. You essentially don't have to change how you send an email. I was using separate software outside of Gmail to send encrypted data. Now, it's super intuitive and easy!

Another google piece of junk. can you make it harder to install.

Y All I want is to find the button to reinstall virtu. You guys must enjoy making the simple, complicated and time consuming. My old judo instructor always said, "16 steps to the outhouse by 'will he make it'. So far all, this sounds like a politician who says a lot, and yet nothing at all that make sense. Just send me the info I need and not all the floss.

Funziona davvero bene con Google. Mi piacerebbe fosse universale ed utilizzabile per ogni provider di servizi mail.

this is not helpful, this is too much to just get a w2 emailed to ourselves.

This is not helpful at all . Why do i have to click on different screens to print my W2s. It should be set up where once you have your email of the W2s. Why cant we have virtu activated and forward the documents. I have been trying for weeks to get this going. Unfortunately I have to try to take pics of the document needed.

Like every other week, this week I have to remove and reinstall virtru. I've had the same issues many other reviewers have had. Sometimes this happens multiple times in a day. I've adjusted filters and firewall, and still it removes itself from my email, despite saying it is active. When signed in here on my work account, virtru will try and add itself to my personal gmail. I don't know why this is happening either. When in the process of activating, it can take several attempts to activate. I can't tell you how much time this has made me waste, but its a lot. The app for android is also problematic and I've had to remove and reinstall it a few times in the last 2 years or so.

every time to activate it needs to go for a run of uninstall /install.

I like it, but it keeps 'falling out' and I have to reactivate it or reinstall it. Perhaps a VPN or auth issue as I use it for work, but it does seem to be problematic at times and I have to intervene. Other than that I super like it!

If your Virtru is disappearing... make sure to delete other extensions, such as dark reader. Dark Reader for chrome was blocking the extension from working. Thank you to the Virtru support team (Simone) who was communicative, and transparent about how to solve this.

This extension does not work

Love this extension - esp for when I need to send sensitive information. It's an easy to use tool for both the sender and receiver of emails.

Good experience.

This extension always crashes. Activation doesn't start. Basically useless.

Used to work fine, until this weekend: Here's the error msg that I'm getting: sprintf() will be removed in the next major release, use the sprintf-js package instead.

Does not work if recipient isn't using Gmail and has the extension installed. No good for me.

Very good

I want to like it as the Gmail extension is great and this looks easy to use too... BUT it just will not install. I get the activate popup but after clicking OK it seems to get stuck in a loop asking me again but not doing anything...

I like it because It protects me from hackers and viruses.

I really like Virtru - but it totally conflicts with the new gmail interface. With Virtru chrome extension enabled and gmail using the new (now mandatory) interface - gmail stops working. Clicking anything in gmail (eg Compose) does nothing. Disabling the Virtru extension solves the problem. Switching to the old gmail interface (back when you could) also resolved the issue. I'd love to use Virtru, but obviously if you can't use gmail, then it's pointless. Also - there are features such as disabling forwarding or creating an expiration date on your emails that are shown as greyed out options in Virtru when you send an email. I believe these require a pro subscription - but good luck to you if you can figure out how to get that for the personal gmail version (ie not g suite).

Simple to use and highly effective method of managing information - I have now implemented the solution for my enterprise

Was working more or less ok with the old gmail layout (was getting weird rendering on the compose window) but now that the gmail UI has been force updated for everyone, the chrome plugin doesn't seem to work anymore. Any ideas on when to expect a fix?

I really loved this until I realized I could no longer edit or add canned response emails. I use this function a lot as I need to send the same, exact emails out to various people for a number or reasons. I had to remove the app.

It breaks gmail search "Exact phrase like this" is searched as Exact OR phrase OR like OR this I'd rather filter gmail as intended without the app and decrypt manually.

Works well.

So east to use. Gives you options that no other secure emails source does. I never leave reviews but had to, because I can't believe its not more widely used.

Works very well with little to no configuration. A very elegant one button solution to encrypting gmail messages.

woks well

Horrible, I mean Horrible customer support... I am on email number 10 just trying to cancel. This was after their software crashed 4 of our clients computers, and they refused to give us a call back. Our emails are not getting read, if you customers or vendors are sophisticated at all, it will take 5 minutes for them to read your email. We are moving to Paubox it is seamless and background based only. Now this is something that works we tried it out for a week and could not believe how responsive they are and how well the system works no need to choose what to encrypt it all gets encrypted. WOW just wow, it makes me sick that we stuck it out so long with VIRTRU we made so many of our clients and vendors angry just because we were trying to be HIPAA compliant.

works as advertised

worst install experience. went to the website but could not find where to install it. eventually had to google to find a way for installation.

It seemed to work. But it took 5 minutes to decrypt a draft of my email. Chrome kept saying it wasn't responding. But it eventually worked.

Prevents Gmail from printing messages

The idea of not sending passwords is great! Easy to setup with great features such as time based expirations for sent mail ... Well Done!

Does so much more then just end-to-end encription

I'm not sure what the negative reviews were expecting. This gives you a very secure solution without having to send everyone passwords, or using a separate email for secure (like Proton). Ideal for exchange of private information, intellectual properties, and that grocery list you encrypted just cuz.

very good tool for business

Great tool for business or personal email. No password needed on the receiving which makes it easier for receiver to read and reply and not remembering passwords.

It got the job done for me to send a secure email but the chrome extension broke gmail's cursor placement when forwarding any other email while the virtru extension was enabled. The cursor would skip the To: field and go straight to the body of the email or it would populate the To: field with the email address of the original sender instead of getting ready for me to enter the email addresses of the people where I want to forward the message. Very annoying when using keyboard shortcuts in Gmail.

I don't know how this junk makes it in the store. First it does not work in Gmail HTML view. Second all their contact pages do not use https (a security company!!!). I had to reinstall the app to give it a one star (should have the option to rate no stars=Junk). Stay away from these clowns!

I have used this for work and personal information - very useful, easy to use with Chrome-Gmail (GoogleApps). The downside is phone access - generally the work accounts have IMAP (and POP) disabled, and this requires IMAP. I'm holding out faint hope that they might use a native GMail API at some point on mobile.

Easy to install, easy to use. Wish I knew about this earlier.

Fantastic service. I have yet to see an encryption setup this seamless. Highly recommended! WE're using it with Google for Work and it makes sending sensitive information to clients much easier. Just be sure you include a helpful intro as some users may think it's a phishing scam because they have to click something...

Seemless! Easy to use. Encryption without the complication.

best