The best AI assistant for Zendesk tickets. Recommended!

CoSupport AI has been a game-changer for my daily workflow. This tool streamlines my tasks by generating accurate and relevant drafts for emails and tickets, saving me a significant amount of time and effort. It ensures I can focus more on problem-solving rather than starting from scratch for every response.

CoSupport AI has been great! This makes my daily tasks more efficient as it gives you drafts relevant to the emails and tickets to be solved.

It is very useful to speed up the work, without losing the quality. The tool has been able to adjust to our needs and I really enjoy using it :)

Very helpful tool and it feels like a loyal assistant! Smart, quick and professional answers. Great job

this AI tool is so helpful, it made answering emails so much faster and easier!

Integrated tools are the best ones! Instead of learning how to use a new tool, you just start using it without delays and hip-hopping between documents to find the correct answer. The tool is cool! A real helper for support agents.

The speed of response hasn’t been my strongest point while processing tickets. However, customers need a reaction immediately. This extension helps me provide responses much faster. I’m waiting for a team lead feedback after using the extension for a month, and I hope my performance will get positive feedback.

CoSupport Agent extension has truly transformed our customer service operations. Since implementing it, our team has noticed a significant reduction in the time spent drafting responses, without compromising on quality. The AI drafts are really accurate. Our support agents are now more productive and can handle higher volumes of tickets effortlessly.

I was a little bit skeptical about AI’s ability to provide human-like answers despite using GPT in my everyday life and work. You know, you always feel that you talk to a robot. Hence, I was surprised that this tool’s answers are the most human I’ve ever seen, even if compared with GPT that I use most often. I use this Agent’s response drafts in 90% of the cases, roughly, which helps me save time considerably because I don’t need to think carefully about wording or spend time on the research.

The thing you’d better be aware of is that you need a well-structured knowledge base to make AI work properly. We restructured and expanded ours - and no regrets! It was worth investing time since AI provides accurate answers pretty close to those provided by human agents, even in terms of speech style.

I’ve never imagined that AI tools for corporate users can be so easy to install and use. For our customer service department, the procedure took a few hours. Agents get the response draft right in Zendesk, they don’t need to switch between windows. We’ll see how it will work in the future, but as for today, we saw a solid start, and we feel quite optimistic.

Having all the necessary tools in one interface is a dream when you’re managing the endless flow of tickets. With this Agent extension, I work within the usual CRM as response drafts appear in the same interface. Convenient. The response drafts are relevant, too.

Provides relevant answers to clients’ queries within 1-2 seconds. It feels more secure because the final answer is under a human agent’s control. Easy implementation, fixed price. We’re glad we came across this smart AI copilot.

Easily implemented into the company’s workflow. Our admin handled it within a couple of hours. The extension usage came to full swing from day one. No confusion on the customer support team’s part.

It feels like a natural part of the Zendesk interface, to which I’ve got used for two years in customer support. On the second day of using the extension, you do it instinctively. AI’s suggestions fit well. I personally feel much less pressure when the ticket flow is immense.

I was sure that AI solutions are cosmically expensive but they’re not. What is more exciting, for the eight month of the extension usage we’ve never got the sudden message like “plan limit exceeded, consider upgrading for more tickets.” Sure, we’ll upgrade our plan soon since our customer service grows. Though, it will be our decision, not a provider’s one that details limitations for us. So the budget predictability is one of the solution’s features we benefit considerably.

The most surprising fact was that this smart assistant can communicate like a human! Its tone of voice fits well with our corporate standards. In the customer support process, friendliness and politeness are vital, you know. It implements without any interruptions in workflow, which we consider a huge benefit.

CoSupport AI extension is a lifesaver for retail. It helps to maintain the bar of customer service quality high while saving plenty of time. I got the positive feedback from our customer support team after the first month of implementation. The most user-friendly AI I’ve ever seen.

Zendesk’s productivity multiplied, Roughly estimated, the draft delivered by AI needs serious retooling in one case in every twenty. In other cases, drafts are completely relevant and needs just a couple of seconds to finish them and send. Impressive.

CoSupport AI has markedly enhanced our operational efficiency with its rapid integration and substantial reduction in ticket processing times. The seamless setup within our CRM system, completed in under a day, alongside the transparent pricing model, greatly facilitated budget management and surpassed expectations.

CoSupport Agent just slides into our Zendesk, no hassle at all! Quick access to ticket responses through Google Extension and all the info you need, right at your fingertips. Super easy, super efficient.

Cool. Easy to use. Kind of everyday helper. Thanks.