Can no longer log in to the Chrome extension, faced with an endless login loop on a new computer. Tried clearing cache/cookies, uninstalling/re-installing. Nothing works.

Great training would love to dive deeper into advanced features .

to summarize what everyone else is saying-- it doesn't work. Honestly shocked by how Zoominfo has managed to gather a 4 star rating on this chrome extension... I invite anyone to just scroll down these reviews. Overall fan of ZI but this feature simply sucks

Constantly freezes and needs to be reloaded.

Fantastic Job Anmol Lalchand!

Nice idea in theory, but basically unusable. More often than not it goes into a login loop. I've had endless issues with the Brave browser and Google Chrome isn't much better (although it kind of works, sometimes)

So buggy its basically unuseable

The extension is incredibly buggy and often fails.

The idea is greatt you are on someone profile and you can quickly check for their information. But it work only 1 on 5. The tool does not load and asks for login but impossible to do

Not logging in anymore from LI, tried everything for Chrome, tried installing Vivaldi.. terrible!! Working with support but they seem to have tried everything they know. My login only works in Firefox but can't use this extension there.

Always has loading problems! I have to consistently use the web version because the chrome extension won't work. ZI = great, extension = terrible

Constant problems, never loading at full capacity.

terrible. doesn't load, takes forever to log in, data is rarely accurate

The tool never works.

I just got prompted to update my extension and the new version is horrible. Every page I load has the popup come out from the side and take up my whole screen. Then I get a separate window pop up. Please fix this as it's a productivity killer.

A really excellent app for my work

doesnt work

Takes forever to load now!

Would be better if the extension would work.

this update ruined zoominfo. the extension literally doesnt work

Can I use it with Microsoft edge?

Horrible tool. Constantly buggy and works half the time if you're lucky.

In theory, great piece of tech to support the sales cycle HOWEVER, SO SO buggy!! I am forever having issues with it.

Loading takes forever. If you ever try to pull in contacts from LinkedIn SalesNav into Salesforce, it lags and stops working or it only brings in half of the contacts. Overall trash extention.

Literally haven't been able to login it takes so long

The data itself is usually good but the extension is horrible, loads endlessly.

Loads and loads and loads. Only works 15% of the time even with all the trouble shooting.

Unfortunately this extension disables Ctrl + Down Arrow, which is a hotkey combo many people use to "go to last row with data in it" in Excel or Google Sheets. Same goes with Up Arrow.

I've been using various ZI extension versions up to 11.9.5 on Vivaldi 6.9, MacOS 15 without a problem. After a system reinstall ZI stopped working. I can log into my ZI account but the extension doesn't run. I can tweak Vivaldi to mimic Chrome or Edge browsers but that doesn't help. Any ideas? 2/10/2024 Fixed by creating new profile in Vivaldi.

Extension was working fine then suddenly can't use it on LinkedIn Sales Navigator. Did all troubleshooting steps and nothing works. Please fix this!

Added the new update and the plug in no longer works with Salesforce Sales Navigator. That takes away a lot of the functionality that it used to have.

Log me in and out every 5 minutes and is not syncing anymore with Salesforce, update ruined it.

It worked two weeks ago on LinkedIN and this week the ZoomInfo button doesn't appear anymore.

I updated the extension and now I can't log into the extension from chrome

Fantastically helpful. I use this extension on an hourly basis.

ZERO STARS Does not connect or work at all on Chrome...

When it works it is incredible. But when it decides to not work it also does a great job at not working.

This extension would be so helpful if it wasn't extremely slow. Sometimes it works, sometimes it doesn't. It often provides different results then when searching on the ZoomInfo website, and now it has been not loading at all!

where did it go? it was great for an hour until it stopped appearing on the side. it disappeared and now I can't use it.

Worst extension, never works!

It was working great, really liked it. Then it told me to update. I did and now it doesn't load up at all! Very disappointing. I contacted support via email and they sent me a how to fix it. You have to do all the steps, but it got it working again. Here are the steps for troubleshooting errors with the Extension below, • Uninstall and reinstall the extension via this Chrome Store link: https://chrome.google.com/webstore/detail/zoominfo-reachout-b2b-con/fofjcndophjadilglgimelemjkjblgpf?hl=en-US • Ensure that you are using the most up to date version of the Google Chrome browser by selecting the 3 vertical dots in the top right-hand corner of your Browser, and bottom of the dropdown menu select "Settings". • From the Settings page, please select "About Chrome", you will see at the top of the page if Google Chrome is up to date or updating. • ***Allow all cookies within your settings (third party cookies, as well). Please allow by navigating to 3 dots at the top of Chrome > Settings > Privacy & Security > Third-party cookies > Allow Third-party cookies. • Clear your browser’s cache and cookies for all time. To Clear Cache and Cookies, you should: o On your computer, open Chrome o At the top right, click the three vertical dots. o Click “Settings”, "Privacy & Security" and then “Clear Browsing Data” o At the top of the pop up box, click on "Advanced" o Time Range - Select “All Time” o Select the first four Checkboxes  “Browsing History”  “Download History”  “Cookies and other site data”  "Cached images and files”  Click “Clear data” • Select ctrl+shft+r or cmd+shft+r to do a hard refresh of the page Finally, please log into the ZoomInfo platform first by going to login.zoominfo.com Once you are logged into the platform, then please log into the extension. It should automatically populate.

This doesn't work on Chrome at all, it's useless.....

Logs me back in and out every 5 minutes. Not very efficient

I love ZoomInfo and the extension is great WHEN it wants to work. The problem is that it so often will just go in circles and not accurately work. I'm hopeful when the updates come however, it seems that every update just makes it worse. It will load, just to give a blank screen.

App is not working on Chrome

doesn't work on chrome. click on it and nothing happens.

We have engage, and this extension wont work at all. I even tried just to use it in just Salesforce and Gmail, and it still does nothing.

Unreliable Chrome Extension. Probably my biggest frustration with ZoomInfo. Struggles to include attachments, constantly stuck in loading loops so I'm having to uninstall/re-install, etc. Not a productive application for sales professionals.