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InBound Call Support integration providing database driven screen pops. The InBound Call Support app integrates with back-office applications using APIs (Salesforce.com, Zendesk, etc.) By leveraging APIs the InBound Call Support extension will search any internal database and present findings in a new window. The InBound Call Support app also recognizes any phone number presented in Google Chrome and transforms it into a clickable link for seamless click to dial.