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I had been using EndNote X7 for years, after having painstakingly learned all of its quirks and using is reasonably stably with MS Word. I was now enticed by my students to use EndNote online. The last 3 hours have been an exercise in futility... 1. I recall trying to use EndNote online for Word in 2008 (version of that year). It never worked well, so I went back to EndNote desktop. 2. I thought bugs would have been fixed by now. EndNote for MS Word (2019) still does not work... It gives me an error message "Class not recognized." - I have no idea what it means. And on and on...

Um aplicativo inútil. Seria útil se fosse possível utilizá-lo para adicionar itens às referências bibliográficas do EndNote, um software caríssimo e de péssimo funcionamento, tanto no add-on do Chrome como no do MS Word. Um desperdício de dinheiro e de tempo. Vale muito mais a pena utilizar soluções gratuítas e mais eficazes, como o Mendeley.

Soddisfatto del nuovo servizio EndNote, già collaudato all'estero e ora migliorato per la sicurezza e velocità

When it works it's great but approx 2/3 papers will simply fail to load in the pdf viewer, claiming "Message: Something went wrong trying to render the PDF. This error has been logged and will be fixed soon.".... Still waiting for that fix EndNote

overall poor experience

Not fast enough and removes my login info after couple of days. I have to login again but takes time. super slow in this process.

This tool only activates itself for about 70% of my references. And approximately 90% of those have errors that ruin the in-paper bibliography and require hours of editing to fix. Just use Zotero instead. Their tool works 100x better. It's also free. Ohh, and yes, they have a built in bibliography builder add-ins for both Word and Google Docs. I was forced into EndNote for a work-related task and it's been nothing but pain and lost work hours. I'm just going to continue using Zotero and then import its library over for my collaborators.

What is its purpose? Am I to understand then that EndNote does not have any simple way to save web articles to my references? It looks like they did previously. The advice I am seeing is I need to use another reference manager with its browser extension (e.g. Zotero), export the citations and then import them into EndNote... Are they trying to kill their own product? I will try their cloud service - if it is also limited in many ways, then Zotero it is and I'll be wary of wasting more precious hours every time I see the Clarivate brand.

I'm sure it would be an asset, but I too am struggling to get the extension to work and 'simply click and add'. I'll keep trying but its time that could be spent referencing the usual way!

Maybe I am doing something wrong but it is very complicated and not user friendly. The extension does not save the needed documents and information when clicked. It only directs you to log in or browser of google scholar. Other extensions are very easy and not complicated at all.