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Game changer. Using it to scrape web reviews for market research and it's made the process much faster. Favorite aspect is how then within the platform, the AI highlights categorize then rank the top issues which customers voice in the reviews. Sleek tool.
CustomerIQ is essential to our workflow. Every week, I get numerous queries about product features and user experiences. This tool allows me to quickly gather and categorize feedback, where I can later search and target messaging to those same people. It’s far more efficient than juggling emails or manual notes.
Love it! The extension is easy to use. If you get feedback via email and want it organized, you definitely need to try CustomerIQ.
Absolutely recommend this extension. It's a massive time saver and so easy for both our team and our stakeholders to use. Integrating real-time feedback directly into our development process has never been easier.