I first connected with Jam via TikTok a year or two ago and it stood out amongst a sea of tools to make testing and debugging more efficient, it felt like one that would provide real value. I was right. I began using it myself before introducing it to the wider QA team. From there, I received recognition from a developer for including it in my bug reports and from there it cascaded and was adopted by more developers and QA and is now used across multiple lines of businesses and cross functional teams including our customer support. I'm not sure half of the company users even know I'm the one who introduced the tool but it brings me joy to see how widely it's been adopted. Jam's instant replay is the one feature I use daily and one of the contributions I'm most proud of seeing how helpful it's been to the company. The Jam team has been a pleasure to work with and it gets better and better with each feature release.

Sem duvidas a melhor extensão para gravar bugs, pra quem trabalha com desenvolvimento web essa extensão é tipo a invenção da roda. Basta pedir para o usuário colocar pra gravar e reproduzir o problema que o video já vem com os logs de erro do console

I have been using this extension for quite some time now, and I have found that it is effective in ensuring that reports sent to others and Jam themselves are resolved promptly. However, it is crucial to provide video evidence of the issue to support your claim, as the extension operates similarly. Without context and proof, it is hard to diagnose an issue the same way the extension works and makes it possible for others to understand your issues.

Horribly bad, after several uses I'm unable to load jam anymore

I love the extension but I did notice that I get a message in Google Meet when this extension is active. If I disable this extension the message goes away. It doesn't seem to actually cause any problems but obviously it is doing something in the background that Google Meet doesn't like. "You have extensions installed that may affect the quality of your call"

I love it, its simple and easy to use but comprehensive, I've been trying to get my team to use it and have some adopters of it! Makes it easy to showcase my work as well just need to figure out how to turn the headset on.

I love the app but it crushes a lot, Sometimes I need to uninstall it and lose some work. I hope they really fix it.

Greate extension with severe bug causing it to crash constantly, been unable to use it smoothly for months. This has effected everyone on my team accross multiple devices and browsers. after install, it runs once, followed by crashing with the "😩" emoji. The only way i can get it to work again after a single use (or sometimes not use) is to uninstall, go back to the web store, and install again. Painful!

free and helpful for me to send some bugs to developer and make them easier to fixed bug

Free and helpful, love it. Also loving the charity you are donating to, good job.

Been using Jam for the last year or so - tickets are getting closed faster due to more concrete information is delivered straight to github and our team of developers. It's also ligtened the amount of work it takes for the support team to create a fulfilling issue report and minimizing the amount of additional communication needed after the issue is sent. So thanks to Jam we're way more efficient in this department.

It's good application and really easy to use. I hope you can add these features: • Full page screenshot • When I already click a menu or tooltip, and click at your screenshot button, the menu or tooltip is disappear so I can't use you application. I need to screenshot manually. • Please add upload button to add screenshot from our library Thank you so much.