Jam keeps telling my I have an active jam in another tab then refuses to take me to that tab. This occurs even when I freshly open chrome and there are no other tabs. It's not obvious at all how to delete these "draft" jams in order to make a new one.

good extension, but too much bug

Grava apenas metade do tempo

Best app for bug tracking.

Jam is not working properly now. Every day, I have to uninstall and reinstall it just to record a video. Otherwise, it keeps showing "waiting for Jam to finish loading." This is very frustrating. At first, Jam worked perfectly, but now it doesn't. I’ve reported this issue many times to the email provided, but I haven’t received any response. Earlier, there was a chat option to get help, but now that’s also gone. I’m having a very bad experience, and I don’t understand why the team hasn’t fixed this issue.

Something is taking longer than usual... Try refreshing the page 😩

It helps dev team to communicate efficently

I first connected with Jam via TikTok a year or two ago and it stood out amongst a sea of tools to make testing and debugging more efficient, it felt like one that would provide real value. I was right. I began using it myself before introducing it to the wider QA team. From there, I received recognition from a developer for including it in my bug reports and from there it cascaded and was adopted by more developers and QA and is now used across multiple lines of businesses and cross functional teams including our customer support. I'm not sure half of the company users even know I'm the one who introduced the tool but it brings me joy to see how widely it's been adopted. Jam's instant replay is the one feature I use daily and one of the contributions I'm most proud of seeing how helpful it's been to the company. The Jam team has been a pleasure to work with and it gets better and better with each feature release.

Sem duvidas a melhor extensão para gravar bugs, pra quem trabalha com desenvolvimento web essa extensão é tipo a invenção da roda. Basta pedir para o usuário colocar pra gravar e reproduzir o problema que o video já vem com os logs de erro do console

I have been using this extension for quite some time now, and I have found that it is effective in ensuring that reports sent to others and Jam themselves are resolved promptly. However, it is crucial to provide video evidence of the issue to support your claim, as the extension operates similarly. Without context and proof, it is hard to diagnose an issue the same way the extension works and makes it possible for others to understand your issues.

Horribly bad, after several uses I'm unable to load jam anymore

I love the extension but I did notice that I get a message in Google Meet when this extension is active. If I disable this extension the message goes away. It doesn't seem to actually cause any problems but obviously it is doing something in the background that Google Meet doesn't like. "You have extensions installed that may affect the quality of your call"